Sky Business Finds Louder Voice for Collaboration
The business-to-business division of the media and entertainment company Sky has unveiled a new communications platform aimed at enhancing productivity and collaboration for UK firms. The platform, known as Cloud Voice, integrates advanced features such as video conferencing to offer a modern solution to communication needs.
In recent years, the reliance on traditional voice systems has decreased. In response, Sky Business, a division of Comcast-owned Sky, has introduced Cloud Voice to revitalize how UK organizations manage communication. This new service focuses on businesses with advanced voice requirements, offering a transformation in how communication is handled.
Cloud Voice is praised for its flexibility, cost-effectiveness, and readiness for the future. It allows teams to operate from any location with high-quality business calling, video conferencing, and messaging tools. This empowers businesses to transition from expensive traditional phone systems and effortlessly scale their communication needs as they grow.
With 60 advanced call features, unlimited internal minutes, and outstanding value, Cloud Voice integrates seamlessly with existing business infrastructure. It is designed to boost productivity and collaboration while phasing out outdated phone systems, ultimately saving on costs.
The platform’s advanced features, such as video conferencing and messaging tools powered by Webex by Cisco, support remote working and offer integration with Microsoft Teams. They also facilitate easy migration from traditional phone systems, positioning Cloud Voice as an optimal solution for hybrid work environments.
A noteworthy advantage of Cloud Voice is its ability to keep teams connected, regardless of their location or the device they use. High-quality business calling and advanced call features simplify hybrid working. Sky Business highlights that businesses can enhance teamwork with high-definition video conferencing, instant messaging, and real-time screen sharing. Additionally, Cloud Voice integrates seamlessly with Microsoft Teams for those already utilizing the service.
Cloud Voice is identified as particularly suitable for sectors such as retail, hospitality, real estate, franchise operations, healthcare, and growth tech. These sectors often require flexible and cost-effective communication solutions across multiple locations. For businesses operating on legacy systems, Cloud Voice offers a smooth transition to a modern solution that supports growth and productivity.
As part of the launch, Sky Business acknowledged the upcoming switch-off of traditional Public Switched Telephone Network (PSTN) systems by Openreach in January 2027. With this development in mind, the company offers a range of tailored and reliable connectivity solutions. Customers can opt for Cloud Voice in conjunction with other business-grade internet connectivity options, such as broadband or dedicated internet access (DIA).
Cloud Voice is available immediately and is delivered in partnership with Gamma Communications, a UK provider of technology-driven communication services.
“Businesses are searching for smarter ways for employees to communicate, ways that support productivity, encourage collaboration, and are future-proofed. With Sky Business Cloud Voice, we’re delivering a solution that not only meets these needs but also does so in a cost-effective and scalable manner,” stated Damian Saunders, managing director of Sky Business, mid-market, and enterprise. “Our partnership with Gamma ensures that our customers receive the highest quality technology, supported by our industry-leading services.”
